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Privacy Policy

 

TRVL CARE LLC Privacy Policy & SMS Terms

Last updated: September 2025

Data Collected

We collect your phone number and any information you provide when registering for SMS communications, such as your name, email, and ride details.

Use of Data

Your information is used solely to deliver SMS text messages including ride confirmations, appointment scheduling updates, estimated time of arrival (ETA) notifications, reminders, account alerts, important service announcements, and customer support inquiries.

Restriction on Sharing Information

We do not transfer your information to any external organizations under any circumstances. We never share mobile opt-in information with third parties for marketing, promotional, or SMS delivery purposes.

Data Security

We maintain strict technical safeguards and internal policies to prevent unauthorized access, use, or disclosure of your information.

Opt-Out Rights

You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message.

Help & Support

For help, reply HELP to any message.
You may also call (949) 864-6254 or email contact@trvlcarellc.com.
You may also reply HELP to any SMS message for immediate assistance.

Contact Information

If you have questions or concerns regarding your SMS communications or privacy, please contact us at:

  • Email: contact@trvlcarellc.com
     
  • Phone: (949) 864-6254

 

TRVL CARE LLC SMS Terms and Conditions

Last updated: September 2025

Message Description

By opting in, you agree to receive SMS messages from TRVL CARE LLC related to your ride activity. You may receive ride confirmations, appointment scheduling updates, estimated time of arrival (ETA) notifications, reminders, account alerts, important service announcements, and customer support inquiries.

Message Frequency

Message frequency may vary, but you will not receive more than 4 messages per month.

Message and Data Rates

Message and data rates may apply.

Opt-Out Instructions

You may opt out at any time by replying STOP or UNSUBSCRIBE to any message you receive. After opting out, you will receive one final confirmation message and no further messages unless you opt in again.

Help Instructions

For help, reply HELP to any message.
You may also call (949) 864-6254 or email contact@trvlcarellc.com.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Consent Not Required

Your consent to SMS is not a condition of receiving services.

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